Terms of Service

1. Acceptance of Terms

By accessing and using RC Web Solutions LLC’s services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service constitute a legally binding agreement between you (the “Client” or “you”) and RC Web Solutions LLC (“Company,” “we,” “us,” or “our”).

2. Services Provided

RC Web Solutions LLC provides professional web development, design, and related digital services including but not limited to:

• Custom website design and development
• E-commerce solutions
• Web application development
• Website maintenance and support
• Digital marketing and SEO services
• Hosting and domain management
• Consultation and technical advisory services

3. Payment Terms

3.1 Two-Payment Structure

All projects follow a two-payment structure:

• First Payment (50%): Due before work begins to secure your project
• Second Payment (50%): Due upon project completion and before final delivery

3.2 Subscription Services (Recurring Payments)

The Monthly Website Maintenance and Support service operates on a subscription basis with automatic recurring payments:

• Monthly Fee: $200 USD charged automatically each month
• Billing Cycle: Your card will be charged on the same day each month from your initial subscription date
• Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period
• No Refunds: Partial month refunds are not provided upon cancellation
• How to Manage: You can manage your subscription, update payment methods, or cancel at any time by visiting rcweb.dev/manage-subscription or contacting us directly

3.3 Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (via Stripe)
• Bank Transfer (Zelle)
• Other methods as agreed upon in writing

3.4 Late Payments

If payment is not received within 30 days of the due date, we reserve the right to suspend work, remove the website from hosting, or take other appropriate action to collect payment.

4. Refund Policy

Please refer to our complete Refund Policy for details. Key points include:

• Cancellation is allowed before the first payment without penalty
• After the first payment, no refunds will be issued as work begins immediately
• Custom development, design work, and third-party services are non-refundable

5. Client Responsibilities

To ensure successful project completion, the Client agrees to:

• Provide all necessary content, materials, and information in a timely manner
• Respond to requests for feedback and approval within 5 business days
• Provide accurate and complete project requirements
• Maintain appropriate access credentials for third-party services when needed
• Review and approve deliverables in a timely manner
• Make timely payments according to the agreed schedule

6. Project Scope and Changes

6.1 Scope Definition

All projects include a defined scope of work agreed upon before the first payment. This scope outlines deliverables, features, timeline, and other project specifications.

6.2 Scope Changes

Changes to the project scope may result in:

• Additional fees for expanded features or functionality
• Extended timelines to accommodate new requirements
• New written agreement for significant changes

7. Intellectual Property Rights

7.1 Client Content

You retain all rights to content, images, and materials you provide to us. You grant us a license to use these materials for the purpose of completing your project.

7.2 Completed Work (Work for Hire)

This transfer of ownership is subject to the following conditions:

• Third-party libraries, frameworks, and tools remain under their respective licenses
• We retain the right to showcase the project in our portfolio unless otherwise agreed
• Reusable components and generic code patterns may be used in future projects

7.3 Third-Party Licenses

Our work may incorporate third-party libraries, frameworks, plugins, fonts, or other resources under various open-source or commercial licenses. The Client acknowledges and agrees:

• License Compliance: The Client is responsible for complying with all third-party license terms after project delivery
• Documentation: Upon request, we will provide a list of major third-party dependencies and their license types
• Commercial Licenses: If your project requires commercial licenses for fonts, images, or premium plugins, these costs are the responsibility of the Client unless otherwise agreed in writing
• No Warranty: We are not liable for any issues arising from changes to third-party license terms after project delivery

8. Warranties and Disclaimers

8.1 Our Commitment

We warrant that:

• Services will be performed with professional care and skill
• Work will substantially conform to agreed specifications
• We have the right to provide the services offered

8.2 Disclaimers

Except as expressly stated:

• Services are provided “as is” without warranties of any kind
• We do not guarantee specific results, rankings, or business outcomes
• We are not responsible for third-party service failures or interruptions

9. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability shall not exceed the amount paid by you for the specific service in question
• We are not liable for indirect, incidental, special, or consequential damages
• We are not liable for lost profits, data, or business opportunities
• Claims must be brought within one year of the date the cause of action arose

10. Confidentiality

We respect your privacy and will keep all client information confidential. We will not share your proprietary information, business strategies, or sensitive data with third parties without your permission, except as required by law.

Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

11. Support and Maintenance

11.1 Post-Launch Support by Plan

Support duration varies by service tier and is included at no additional cost:

• Landing Pages: 30 days
• Business Websites: 30 days
• Website Redesign: 45 days
• Admin Dashboards: 60 days
• E-Commerce Websites: 90 days
• Custom Web Applications: 6 months (priority support)

11.2 Support Coverage

Post-launch support covers:

• Bug fixes related to our delivered work
• Technical issues caused by our code
• Minor adjustments within the original scope

Post-launch support does NOT cover:

• New features or functionality not in the original scope
• Issues caused by client modifications to the code
• Third-party service failures or changes
• Content updates or changes requested by client
• Issues caused by client’s hosting or server configuration

11.3 Ongoing Maintenance

After the included support period, ongoing maintenance can be arranged through:

• Monthly maintenance plans ($200/month)
• Hourly support agreements
• Project-based updates

12. Termination

12.1 Termination by Client

You may terminate services at any time. However, payments already made are non-refundable, and you will be billed for work completed up to the termination date.

12.2 Termination by Company

We reserve the right to terminate services if:

• Payment is not received within 30 days of due date
• Client provides false or misleading information
• Client requests services for illegal or unethical purposes
• Client breaches these Terms of Service

13. Deliverable Acceptance and Revisions

13.1 Review Period

Upon delivery of each milestone or final deliverable, the Client has seven (7) business days to review and request revisions within the agreed scope.

This automatic acceptance applies to milestone deliveries, design approvals, and final project delivery. We encourage timely communication to ensure your project meets expectations.

13.2 Revision Rounds

Each project includes a limited number of revision rounds to ensure efficient project completion:

• Design Phase: Up to 2 rounds of revisions for mockups and visual design
• Development Phase: Up to 2 rounds of revisions for functionality and content
• Final Review: 1 final round for minor adjustments before launch

14. Client Delays and Project Abandonment

14.1 Client Response Time

Timely communication is essential for project success. Clients are expected to respond to requests for feedback, content, or approvals within 5 business days unless otherwise agreed.

14.2 Project Abandonment

In case of project abandonment:

• All payments made are non-refundable
• RC Web Solutions LLC has no obligation to complete remaining work
• Any work completed up to that point remains property of RC Web Solutions LLC until full payment
• The Client may resume the project by paying any outstanding balance plus a reactivation fee

15. Indemnification

The Client agrees to indemnify, defend, and hold harmless RC Web Solutions LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from:

• Content, materials, or information provided by the Client that infringes on any third-party intellectual property rights (copyright, trademark, etc.)
• The Client’s use of the delivered work in violation of any applicable laws
• Any claims that the Client’s content is defamatory, obscene, or otherwise unlawful
• The Client’s breach of any representation, warranty, or obligation under this agreement

The Client is solely responsible for ensuring they have the legal right to use all content, images, logos, and materials provided for the project.

16. Force Majeure

RC Web Solutions LLC shall not be liable for any failure or delay in performing its obligations where such failure or delay results from causes beyond its reasonable control, including but not limited to:

• Natural disasters, acts of God, or severe weather events
• Pandemics, epidemics, or public health emergencies
• War, terrorism, civil unrest, or government actions
• Power outages, internet service disruptions, or telecommunications failures
• Third-party service provider failures (hosting, APIs, payment processors)
• Cyberattacks, security breaches, or system compromises beyond our control

In such events, project timelines will be extended accordingly, and both parties will work in good faith to minimize any impact.

17. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any disputes arising from this agreement shall be resolved in the courts of Houston, Texas.

18. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

19. Contact Information

If you have any questions about these Terms of Service, please contact us:

RC Web Solutions LLC

• Email: contactus@rcweb.dev
• Phone: +1 346-375-7534
• Website: rcweb.dev